Pasar88 Privacy Policy – Personal Data Protection for Malaysian Members

1Introduction & Scope of This Privacy Policy

This Privacy Policy is published by pasar88 ("we", "platform") and applies to all members, users, and visitors of pasar88.biz as well as any mobile applications associated with our platform. This document clearly explains how we handle your personal data in accordance with applicable data protection laws in Malaysia.

We at pasar88 believes that privacy is more than a legal obligation — it is an ethical responsibility to every individual who entrusts us with their personal information. From day one, protecting member data has been a non-negotiable priority. From the registration system through to every deposit and withdrawal transaction, every touchpoint involving your data is designed with your security as the first consideration.

This policy is written in Bahasa Melayu to ensure all Malaysia members can understand their rights clearly without having to interpret complex legal language. We are committed to keeping this policy up to date whenever there are changes to how we handle data or when relevant legislation requires adjustments to pasar88's data protection practices.

2Personal Data We Collect

Pasar88 collects your personal data across various interaction points within our platform. Below are the categories of data we collect and the purpose behind each:

We no collecting unnecessary information such as biometric data, health information, or other sensitive data unrelated to the operation of the pasar88 platform. Every piece of data we collect has a clear and legitimate justification.

3How We Use Your Personal Data

Personal data collected by pasar88 used solely for legitimate purposes directly related to the delivery of our platform services. The following are the primary purposes for which your data is used:

• Identity Verification (KYC): To verify member identities in compliance with legal requirements, prevent fraud, and ensure that only eligible individuals access the pasar88 platform.
• Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks, as well as withdrawals to verified accounts.
• Account Management: Maintaining your account, processing customer service requests, and resolving disputes arising from your use of the pasar88 platform.
• Platform Security: Detecting and preventing fraud, hacking, bonus abuse, and other unlawful activities that could compromise the integrity of the platform and the interests of other members.
• Service Improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the user experience, introduce new features and ensure the pasar88 platform remains relevant to the needs of Malaysian players.
• Service Communications: Sending important notifications related to your account, transactions, policy changes and relevant promotions — you can manage your communication preferences in your pasar88 account settings.
• Legal Compliance: To fulfil obligations set out under Malaysian law, including reporting requirements to the relevant authorities where mandated.

Pasar88 will not use your data for any purpose not listed above without first obtaining your explicit consent. If we wish to use your data for a new purpose, we will inform you in advance and give you the option to accept or decline.

4Data Sharing with Third Parties

Pasar88 takes a highly cautious approach to data sharing. As a fundamental principle: we do not sell, rent, or trade members' personal data to any third party. However, there are limited situations in which we may need to share data with certain parties:

• Payment Service Providers: To process your deposits and withdrawals, the required transaction information is shared with payment processors such as Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and the relevant Malaysian banks. This sharing is limited strictly to the information needed for transaction verification and processing.
• Technology Service Providers: Technology companies that help us operate the pasar88 platform — including server hosting providers, casino software suppliers and security systems — have limited access to the data required for their specific tasks and are bound by strict confidentiality agreements.
• Regulatory Authority: Where required by Malaysian law or a valid court order, pasar88 will disclose data to the relevant authorities. We do not disclose data beyond what is legally required.
• Fraud Prevention: Where there is a serious indication of fraud, we may share the necessary information with law enforcement agencies or relevant industry bodies for investigation purposes.

5Cookies, Analytics & Tracking Technologies

The pasar88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions smoothly. Below are the types of cookies we use:

• Essential Cookies: Required for the core functionality of the pasar88 platform — including maintaining your login session, processing transactions, and ensuring security. These cookies cannot be disabled without affecting the platform's primary functions.
• Performance Cookies: Collects information about how you use pasar88 — which pages you visit and how long you spend on each — to help us identify and resolve technical issues and improve platform navigation.
• Preference Cookies: Storing your preferences such as language, display settings, and other information that helps pasar88 deliver a more personalised and consistent experience across every session.
• Analytics Cookies: Used to understand platform usage patterns in aggregate and anonymised form — this information helps us plan improvements and develop new features that are more relevant to Malaysian players.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the pasar88 platform and your overall experience. For guidance on managing cookies in your browser, please refer to the browser's help documentation.

6Data Security & Protection Measures

Pasar88 invests seriously in security infrastructure to ensure your personal data is consistently protected against unauthorised access, breaches, and misuse. The following are the key security layers we employ:

• 256-bit SSL Encryption: All communications between your device and pasar88's servers are encrypted using 256-bit TLS/SSL protocols — the financial industry standard that ensures no third party can intercept your information in transit.
• Internal Access Controls: Only pasar88 staff with a legitimate need to access specific data are permitted to do so, and only for data relevant to their role. All access to member data is logged and monitored.
• Two-Factor Authentication (2FA): Pasar88 offers two-factor authentication for member accounts — we strongly encourage all members to enable this feature for an added layer of protection.
• Real-Time Threat Detection System: The pasar88 platform is equipped with a security monitoring system that operates 24 hours a day to detect and respond to any suspicious activity or security threats in real time.
• Regular Data Backup: Member data is regularly backed up to secure, separate locations to ensure no data is lost in the event of a technical emergency.
• Independent Security Audits: Independent third-party security teams conduct comprehensive audits of pasar88's systems on a regular basis to identify and address any potential vulnerabilities.

7Data Retention Period

Pasar88 retains your personal data for as long as it is needed for the purposes stated in this policy, or as required by Malaysian law. The following are general guidelines for our data retention periods:

• Active Account Data: For as long as your pasar88 account remains active, all account-related data will be retained to enable us to provide uninterrupted service.
• Financial Transaction Data: Records of deposit transactions, withdrawals, and betting history are retained for the minimum period prescribed by Malaysian financial law — typically no less than seven years from the date of the transaction.
• Communication Data: Communication records with the pasar88 support team are retained for two years from the date of the last communication, for reference and dispute resolution purposes.
• Closed Account Data: After an account is closed at a member's request, personal data that is not required to be retained by law will be deleted or anonymised within 90 days of the closure date.
• Identity Verification (KYC) Data: Identity verification documents and information are retained for the period prescribed under Malaysia's anti-money laundering laws.

8Your Rights as a pasar88 Member

Every pasar88 member holds certain rights regarding their personal data under Malaysian data protection law. We respect and facilitate the exercise of these rights:

• Right to Access Your Data: You have the right to request a copy of all personal data that pasar88 holds about you. Requests will be processed within 5 business days.
• Right to Rectification: If you find that your personal data on pasar88 is inaccurate or incomplete, you have the right to request an immediate correction. You can also update much of your information directly within your account profile settings.
• Right to Erasure: You may request the deletion of personal data that is no longer needed for the purpose it was originally collected, subject to any legal obligations that may require us to retain certain data.
• Right to Restrict Processing: In certain situations, you may request that pasar88 restrict how we process your data — for example, while a dispute investigation is ongoing.
• Right to Data Portability: You may request your data in a machine-readable format for the purpose of transferring it to another platform, where this is technically feasible.
• Right to Object: You may object to the processing of your data for specific purposes such as direct marketing. This objection will be respected promptly.

To exercise any of the rights above, contact the pasar88 support team via live chat or email at support@pasar88.biz. Please include sufficient information for us to verify your identity before processing your request.

9Links to Other Platforms or Services

The pasar88 platform may contain links or integrations with third-party services required for operations — such as Malaysian e-wallet payment gateways and casino game providers. Pasar88 is not responsible for the privacy practices of those third-party platforms or services.

When you interact with third-party services through the pasar88 platform — for example, when authenticating a Touch 'n Go eWallet or GrabPay transaction — you are also subject to their respective privacy policies. We encourage you to read the privacy policy of each platform you use to fully understand how your data is handled.

10Privacy Policy Amendments & Contact Us

Pasar88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data handling practices, updates to Malaysia's data protection laws, or technological developments that affect how we operate. The latest version of this policy will always be available at pasar88.biz/privacy-policy.

When we make significant changes to this Privacy Policy, we will notify affected members via email to the address registered with your pasar88 account, or through a prominent notice on the platform before the changes take effect. You are encouraged to review this page periodically.

For any enquiries, concerns or requests relating to your personal data at pasar88, please contact us via:

• Live Chat: Available 24 hours a day, 7 days a week at pasar88.biz — the fastest way to get a response.
• Email: support@pasar88.biz — for enquiries that require more detailed clarification or supporting documentation.